Office Hours: Mon - Fri    10:00 am - 5:30 pm
Closed on Saturdays, Sundays and public holidays
 
For inquiries received, an initial acknowledgment of receipt will be issued within 3 working days.
We will provide a response within 5 working days.

 

We will endeavour to respond to complex queries or queries requiring further research or consultation within 10 working days. In the event that a full response cannot be given within this timeframe, we will send an interim reply indicating when a full response can be expected.